Smile Starters: Rivera Jr Rafael DDS

Cassandra Stafford a year ago

I am not allowed back with my youngest because the do not allow parents if your child is over 3 and be prepared to wait hours after your appointment. The staff is nice but everything else is not. The lobby has been the same for 15 years the floor is coming apart and the toys on the wall barely hang on.

Kris Atencio 2 years ago

My first review was removed. First and last time going to this dentist. We waited 30 minutes past our appointment time before we were finally called. Before even saying hello the tech asked if I consented to a list of treatments!? They hadn't even seen my child yet. Then they informed me that I could not go back with my 5yo which is a huge red flag. We chose to leave and will not go back.

Leighton Thomas 6 years ago

This practice has a policy of not allowing parents to remain with any child over 3 yrs old. I found this to be completely unacceptable. When told it was non-negotiable, I chose to go elsewhere and pay out of network prices. Any practice that doesn’t include the parent in the care of young children is suspicious. Other reviews suggest my concerns are warranted.

Ann Morris 7 years ago

I had a wonderful experience with my 22 month old grandson here. We did not have to wait very long at all. Everyone made his first visit to the dentist a very pleasant one. I was given a chance to ask the dentist questions and everyone was extremely nice to us. I was very impressed.

Cortney Bell 7 years ago

Where do I begin? First off we go to her cleaning appointment which was great was in and out no problem. They were very informative I did not however get to go back with her just watch through a window which was a little irritating but understandable. The lady comes out tells me everything that is wrong with her teeth and then says she might.... MIGHT have to get ONE cap I said okay that cool not to bad. We schedule the next appointment wait in the waiting room over an hour for them to call her back they we're suppose to be doing two fillings my kid comes out with a crown! Okay that's fine I understand when you get into something and find something worse you gotta fix it that way. Anyways a week later it's still hurting her I look at it and white stuff is stuck out the side of it. So that must be uncomfortable we go in for her second appointment this time suppose to do the two fillings mind you your not allowed to go back with them and now you can't see them through the window. We WAITED over an hour in the waiting room litterally your gonna make a 5 year old wait over an hour. Then they come get us tell us what they are doing she goes back scared because the first trip was terribl